Privacy
Policy
Your privacy is fundamental to the trust you place in us. This policy explains exactly what data we collect, why we collect it, and how we protect it.
Information We Collect
Personal Identification Information
When you request a consultation or contact us, we collect your full name, email address, phone number, and country of residence. This information is provided voluntarily by you and is strictly necessary to respond to your inquiry.
Health & Treatment Information
To prepare a personalized treatment plan, we may ask about your dental history, current condition, and aesthetic goals. This constitutes sensitive health data and is handled with the highest level of confidentiality in accordance with applicable medical privacy regulations.
Technical & Usage Data
Our website automatically collects anonymized data including your browser type, IP address, pages visited, and time spent on site. This data is used solely for improving website performance and is never linked to your personal identity.
How We Use Your Information
Consultation & Treatment Coordination
Your personal and health information is used exclusively to respond to consultation requests, prepare treatment plans, coordinate your visit to Istanbul, and follow up on your care.
Communication
We may contact you via email, phone, or WhatsApp to provide updates about your inquiry or appointment. You may opt out of non-essential communications at any time by contacting us directly.
Service Improvement
Anonymized and aggregated data may be used to analyze website usage patterns and improve our digital services. We never use personally identifiable information for this purpose without your explicit consent.
Data Sharing & Disclosure
We Do Not Sell Your Data
We will never sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances.
Medical & Concierge Partners
To coordinate your full Istanbul experience, certain details may be shared with our trusted partner hotels and transfer services — but only to the extent necessary to complete your booking, and only with partners bound by equivalent confidentiality obligations.
Legal Obligations
We may disclose your information if required by law, court order, or governmental authority. In such cases, we will notify you to the extent permitted by applicable law.
Data Security
Encryption & Storage
All data submitted through our website is encrypted via industry-standard TLS/SSL protocols. Stored data is protected on secure, access-controlled servers with regular security audits.
Access Controls
Access to your personal information is restricted to authorized clinical and concierge staff who require it to fulfill your request. All staff are bound by confidentiality agreements.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant regulatory authorities within 72 hours, as required by applicable data protection law.
Cookies
What We Use
We use essential cookies to ensure the website functions correctly, and optional analytics cookies (e.g., Google Analytics) to understand how visitors interact with our pages. No personally identifiable information is captured through cookies.
Your Control
You may adjust your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the website or submit a consultation request.
Your Rights
Access & Portability
You have the right to request a copy of all personal data we hold about you, in a commonly used, machine-readable format.
Correction & Deletion
You may request that we correct inaccurate data or delete your personal information entirely, subject to any legal obligations we may have to retain certain records.
Withdraw Consent
Where our processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.
Lodge a Complaint
If you believe your data rights have been violated, you have the right to lodge a complaint with your local data protection authority.
Data Retention
Retention Periods
Consultation inquiry data is retained for up to 24 months from your last interaction. If you become a patient, your clinical records are retained for the minimum period required by Turkish medical law and international dental standards.
Deletion Requests
Upon request, non-clinical data will be permanently deleted within 30 days. You will receive written confirmation once deletion is complete.
Contact & Updates
Privacy Inquiries
For any questions, concerns, or requests regarding this policy or your personal data, please contact our Data Protection Officer at: attractiveclinic@gmail.com or in writing to: Teşvikiye Cd. No:12, Nişantaşı, 34365 Şişli/İstanbul, Turkey.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in law or our practices. The effective date at the top of this page will always reflect the most recent version. Continued use of our website following any update constitutes acceptance of the revised policy.
Governing Law
This Privacy Policy is governed by the laws of the Republic of Turkey, including the Law on Protection of Personal Data (KVKK No. 6698), and where applicable, the EU General Data Protection Regulation (GDPR). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Istanbul courts.
